Returns Policy


We may accept returned items within 28 days  from the date of purchase, these goods will be subject to our inspection and a 15% restocking charge. 

You must return the goods to us at your own cost and ensure that items are packaged where possible in the original packing and adequately protected against damage. We recommend that when returning an item that you take out suitable Insurance and obtain Proof of Posting. 

If you cancel an order after the goods have been dispatched you will be liable for the delivery charges. 

If you fail to return the goods, no refund will be issued. If you fail to take care of the goods before they are returned to us and this results in damage no refund will be issued. 

This policy does not affect your legal rights - for example if the goods are faulty.



Please contact us for any further help and information.

GVS Swimming Pools Limited

2376 Stratford Road, 

Hockey Heath, 


West Midlands 

B94 6QT

Telephone: 01564 782438 & 01564 782804

Fax: 01564 784098



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